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Platform

Emergency Response & Alerting

Incident Activation and Emergency Response

One button opens an incident. The call lands in the centre, the alert leaves through the organisation's own channel, and who is safe comes back.

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  • Operational Resilience Platform
  • Network-Independent Communications
  • Real-Time Crisis Management
  • Powered by Türkiye's first underground data centre infrastructure
  • Backed by the Ministry of Industry and Technology

How it works

Four layers. Two inbound, two outbound: the call comes in, the alert goes out.

  1. Call

    Asking for help is one button.

    The SOS alarm, request help and the critical response buttons run on the same flow; when needed, the 112 emergency call starts from the same screen. Nobody hunts through a menu in a panic.

  2. Centre

    The call lands in an open incident, not a form.

    The Emergency Centre gathers incoming calls in one place; relief request flows show which request sits with whom. A request does not drop into a box and wait; it enters the operation's record.

  3. Alert

    The alert comes from the organisation.

    The alert system and verified push notifications leave through the same channel: who the message came from is never in doubt. The earthquake monitoring system keeps the situation on the same screen.

  4. Status

    Who is safe comes back.

    The I'm safe check-in sends a status in one tap; location and emergency sharing carry where you are outward when it matters. Response is not one-way.

Asking for help really is one button.

Three views from the app: emergency help on a single button; the earthquake alert threshold and region are the person's own choice; the nearest assembly areas on the map. Captured from the demo environment.

The mobile app's emergency help screen: a large SOS button, calling the emergency contact, offline chat, whistle, torch and 112 shortcuts.
Emergency Help
Earthquake alert settings screen: notification toggle, magnitude threshold slider and the Everywhere or Near me region choice.
Alert Settings
Map screen: regional clusters of assembly areas across Türkiye and a nearby assembly areas shortcut.
Assembly Areas

What changes

  • Asking for help is one button.

  • The call lands in an open incident, not a form.

  • The alert comes from the organisation.

  • The I'm safe check-in is one tap.

  • Response is not one-way.

This capability leads in:E-Afet CityE-Afet EnterpriseE-Afet Community

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